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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Olivia Word

Olivia Word

September 14, 2024

5  out of  5
rating by Olivia Word
"Fantastic State Farm office with very kind and knowledgeable people!! Andres helped me get set up with new auto and renter's insurance policies after I moved to the area from another state. With his help, the process was super easy and stress-free. They are super responsive to emails and work to create a connection with each customer. Highly recommend this group!!"
We responded:
"Thanks, Olivia! We appreciate you leaving us a review. We agree that Andres is amazing. So thankful you enjoyed the experience. "
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L D

September 6, 2024

5  out of  5
rating by L D
"Need homeowners and/or car insurance - I highly recommend State Farm’s Christina Smith, Agent and Andres Maldonado, Ins. Acct. Rep! Working with Andres has been such a pleasure. Communication has been easy, clear and prompt. Response time to our questions has been almost immediate, even if to say “I’m still working on it.” Very professional, friendly and knowledgeable. This office was recommended to us and we want to recommend them to everyone in need of insurance."
We responded:
"Wow! It’s always encouraging to know we’re making insurance a good experience. Thanks for taking time to leave us a review. "
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Jarrett Stephenson

September 6, 2024

5  out of  5
rating by Jarrett Stephenson
"I had a great time talking to Andres. I felt like I was fully taken care of and was taken through my entire policy very clearly. I highly recommended using State Farm!"
We responded:
"Thanks Jarrett! So glad you're part of the agency family. "
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David Smull

August 27, 2024

5  out of  5
rating by David Smull
"Did some research, and during my move from Florida to Alabama, Christina Smith's office seem to have rave reviews. I had a lot of insurance needs everything from homeowners to liability umbrella to motor vehicle for both my wife and I and navigating the entire move process selling a house and buying a house. I worked with Mr Andres Maldonado from Christina Smith's office. I can't say enough good things. Between the timeliness, the attention to detail the excellent communication, their office help make a complicated move very bearable. They were very flexible, they attended to all of my insurance needs and actually saved me a bunch of money. They even assisted in canceling my previous policies in Florida. They made the whole thing very easy and it was a pleasure working with them. I plan on using them for all of my insurance needs in the future, and I give the entire staff excellent reviews and my very deepest thanks."
We responded:
"Hi David! Thanks for taking the time to share your experience. Glad you found us and we look forward to protecting what you value most. Call or stop by anytime! "
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Jimm Winter

August 15, 2024

5  out of  5
rating by Jimm Winter
"Andres is incredibly helpful and personable and will help you understand the ins and out of your insurance policies. I highly recommend working with him!"
We responded:
"Thank you for taking the time to highlight your experience with Andres. Our goal is to make insurance easy! "
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Matthew Keechi

July 24, 2024

5  out of  5
rating by Matthew Keechi
"Great service from the sales team with very fair prices. Highly recommend!"
We responded:
"Thank you for the review Matthew! I think my team is pretty special too! We look forward to taking care of you. "
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Aylin Uyan

June 24, 2024

5  out of  5
rating by Aylin Uyan
"Andres at State Farm answer all my question patiently and he found the right policies for me. I am very happy with my decisions."
We responded:
"Hi Aylin! Thank you for taking time to leave us a review. We think Andres is great and we're glad you do too!"
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PaQuardrian parks

May 30, 2024

5  out of  5
rating by PaQuardrian parks
"I love the fact, that since I’ve been a customer, I always receive birthday cards and holiday cards! This really warms my heart and make me feel more than just a customer❤️!!!!!"
We responded:
"Thank you for taking the time to leave us a review! "
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I T

May 21, 2024

5  out of  5
rating by I T
"Great service at this agents office! Andres is incredibly helpful and pretty awesome at what he does."
We responded:
"Thank you! We think he's remarkable too! Glad you found the assistance you needed. "
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Tanya Ramirez

April 25, 2024

5  out of  5
rating by Tanya Ramirez
"Christina is AMAZING. She helped me understand my policy, and addressed all my questions/concerns. Thank you Christina! I enjoyed working with you and you are the definition of southern charm. 😊"
We responded:
"Hi Tanya! We love it when our customers take time to post a review. Thank you!! "
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Anouck Heyer

April 12, 2024

5  out of  5
rating by Anouck Heyer
"Christina Smith was amazing helping find the right car and house insurance and even informed me for life insurance! Thank you!"
We responded:
"We are so excited about your new house! Thank you for choosing us. "
Profile photo of Terry Ikard

Terry Ikard

March 28, 2024

5  out of  5
rating by Terry Ikard
"Great customer service very happy with them but the prices are better than any insurance companies I've checked with"
We responded:
"Thanks, Terry! Our goal is to always provide our customers with the best value and remarkable service. "
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Perry Taylor

February 27, 2024

5  out of  5
rating by Perry Taylor
"Professional and personable Very helpful with the Family needs"
We responded:
"Hi Perry! Thank you for taking time to leave our team a review! "
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Wallace Pruitt

January 29, 2024

5  out of  5
rating by Wallace Pruitt
"I knew (Christina)‘s father When he was there and (Christina) and her staff have always been very helpful to me in all my situations."
We responded:
"Thank you for taking time to leave us a review!"
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Glo R

June 8, 2023

5  out of  5
rating by Glo R
"Christina is amazing. By switching to State Farm my premium decreased 200$ and my coverage tripled."
We responded:
"Thank you for taking time to leave us a review! We are glad you are part of our agency family. "
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Fernando Rojas

February 17, 2023

5  out of  5
rating by Fernando Rojas
"We just moved to the area an Christina and her team helped us out to get the best deal on different types of policies. They're very friendly and respond quickly either by phone or E-mail, me and my family are very pleased with the overall quality of the service here."
We responded:
"Welcome to the area! We are so glad you are part of our agency family. "
Profile photo of Timothy Hunt

Timothy Hunt

February 15, 2023

5  out of  5
rating by Timothy Hunt
"Christina was very responsive from first contact. Her rates were less than half of what we were paying with another company. Highly recommend!"
We responded:
"Thank you, Tim! It was great to meet you and Heather today. We are glad you found us!"
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Lady Bug

January 10, 2023

5  out of  5
rating by Lady Bug
"Excellent customer service! If you need insurance coverage in the local area, please contact their office."
We responded:
"Thank you! I appreciate you taking time to leave us a review. "
Profile photo of Terry Ikard

Terry Ikard

January 6, 2023

5  out of  5
rating by Terry Ikard
"Excellent help with policy and the benefits of car and. Rental insurance is awesome.the price can't be beat."
We responded:
"Thank you for taking time to leave us a review!!"
Profile photo of Naosha McClendon

Naosha McClendon

December 13, 2022

5  out of  5
rating by Naosha McClendon
"I love this place."
We responded:
"We appreciate you!!"
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Roxana Herschelman

May 19, 2022

5  out of  5
rating by Roxana Herschelman
"Insurance can be hard to understand and navigate but Miss Christina took her time to educate us on all aspects of it. We have car and life insurance with state farm now and are very happy with the terms and the price we pay."
We responded:
"Thank you! We are so glad to have you as part of our agency family!!"
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Ruth Frawley

March 2, 2022

5  out of  5
rating by Ruth Frawley
"Christina's office has great customer service. I have added and dropped multiple cars. It is very easy to do with a simple phone call. I have never been put on hold, which seems to be a rare occurrence these days. They are quick to respond if you need paperwork or something. They have been very helpful with auto claims. When we had an issue with the repair shop she helped us sort it out."
We responded:
"Thank you!! We appreciate your business and the time you took to leave us a review."
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janet brinkerhoff

February 1, 2022

5  out of  5
rating by janet brinkerhoff
"Very professional and helpful staff. Christina is always on top of everything and very helpful."
We responded:
"Thank you ma’am! We appreciate you so much!"
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John Potts

January 31, 2022

4  out of  5
rating by John Potts
"I have had no problems with Christina Smith’s StateFarm Agency! My insurance is cheaper than it was with other companies!"
We responded:
"Hi John! Thank you so much."
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Michael white

January 26, 2022

5  out of  5
rating by Michael white
"I would like to specifically thank Summer Norman for the incredible service and professionalism. Very friendly and very caring."
We responded:
"Thank you Michael! Summer is a Rockstar!"