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Customer Service Representative - State Farm Agent Team Member

Full Time in Huntsville, AL

Replies within 24 hours
Benefits
  • 401(k) matching
  • Paid time off
  • Training & development
Position Overview
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
  • Greet and welcome visitors and clients in a professional and friendly manner
  • Answer, screen, and forward incoming phone calls promptly and courteously
  • Monitor shared email and texting platforms to ensure customer requests are handled in a timely manner
  • Manage and organize the reception area to ensure it is tidy and presentable
  • Handle incoming and outgoing mail and packages
  • Schedule and coordinate appointments and meetings
  • Provide general administrative support, including data entry
  • Assist with billing inquiries
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
  • Simple IRA
  • Hourly pay plus commission/bonus
  • Health benefit stipend
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency
Requirements
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • Interest in marketing products and services based on customer needs
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation $15.50 - $16.50 per hour
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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  • Earn benefits and rewards that are second to none